CANCELLATION & RETURN POLICY
At MYOC, we hope our customers never have to cancel or return a product. However, we understand that certain situations may arise, and we are always ready to assist you.
We believe in keeping our customers happy and providing a smooth support experience. As a first step, we have outlined our cancellation and return policy below to make the process clear and hassle-free.
RETURN POLICY
- We accept returns for eligible products.
- We provide a refund if you are not satisfied with the product, subject to our return terms and inspection.
- The return request must be initiated within 24hr from the date of receipt of the product.
- The refund amount will be processed within 5–7 business days after approval.
- The product must be unused, unopened, undamaged, and in its original packaging.
- The product should be accompanied by the original or copy of the invoice.
IMPORTANT NOTE
The buyer has to bear the return shipping charges unless otherwise stated by MYOC.