Welcome to MYOC. By accessing or using this website, you agree to comply with the terms and conditions mentioned below.

USE OF WEBSITE

This website or any part of this website may not be copied, reproduced, duplicated, sold, resold, or used for any commercial purpose without written permission from MYOC. MYOC reserves the right to refuse service, terminate accounts, or cancel orders if any user activity violates applicable laws or harms the interests of MYOC.

PROPRIETARY RIGHTS IN CONTENT

All content available on this website, including text, images, graphics, logos, icons, videos, product information, software, and other materials, is the property of MYOC or its respective owners. Any unauthorized use, reproduction, modification, distribution, or publication of website content is strictly prohibited.

SUBMISSION OF INFORMATION OR CONTENT

MYOC welcomes user comments, feedback, and suggestions. However, any information submitted to MYOC shall not be treated as confidential unless specifically agreed in writing. MYOC may use such submissions for service improvement, customer support, and business purposes without any obligation of compensation.

THIRD-PARTY CONTENT

MYOC may display information, links, or content from third-party providers. We do not guarantee the accuracy, completeness, or reliability of such third-party content. Users are advised to review and verify information before relying on it.

ONLINE CONDUCT

Users agree to use this website only for lawful purposes. Users must not upload, post, or transmit any unlawful, abusive, harmful, offensive, defamatory, obscene, misleading, or objectionable content through the website.

MYOC reserves the right to remove any content or restrict access if it believes that user activity violates these Terms or applicable laws.

DISCLAIMER AND LIMITATION OF LIABILITY

This website is provided on an “as is” and “as available” basis. MYOC does not guarantee that the website will always be error-free, uninterrupted, or completely accurate. MYOC shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this website.

PRODUCT POLICY

MYOC makes reasonable efforts to provide accurate product details, pricing, images, specifications, and descriptions. However, errors may occur. Product prices, availability, descriptions, and offers may change without prior notice.

If any product is incorrectly priced or described, MYOC reserves the right to cancel, modify, or hold the order and contact the customer for further instructions.

CANCELLATION BY MYOC

MYOC reserves the right to cancel any order due to product unavailability, pricing errors, incorrect product information, payment issues, fraud checks, or any other reason. If payment has already been received, the eligible refund will be processed as per company policy.

CANCELLATION BY CUSTOMER

If a cancellation request is received before the order is shipped, MYOC may cancel the order and process the refund as per applicable policy. Orders that have already been shipped may not be cancelled and will be handled under the return policy.

RETURNING GOODS

If you are not satisfied with your purchase, please refer to MYOC’s Return Policy. Products must be returned as per the return guidelines mentioned on the website. Certain products may not be eligible for return due to hygiene, safety, formulation, or category-specific reasons.

PAYMENT DETAILS

Users agree to provide accurate and valid payment information while placing an order. MYOC does not store or misuse payment card information and shares payment-related data only with authorized payment partners where required for transaction processing, fraud verification, or legal compliance.

FRAUDULENT OR DECLINED TRANSACTIONS

MYOC reserves the right to recover costs, legal charges, and other applicable expenses from users involved in fraudulent transactions or misuse of the website. MYOC may initiate legal action against users involved in unlawful activity.

ELIGIBILITY

By using this website, you confirm that you are legally eligible to enter into a binding agreement under applicable laws. Users who are not competent to contract under applicable laws should not use this website.

USER RESPONSIBILITIES

Users agree to provide true, accurate, current, and complete information while registering, placing orders, or using the website. MYOC reserves the right to suspend or terminate accounts if the information provided is found to be false, inaccurate, incomplete, or misleading.

Users are responsible for ensuring that the delivery address, contact details, and order information are correct before placing an order.

PROHIBITED USE

Users may not use this website for:

  • Sharing unlawful, abusive, harmful, threatening, or offensive material.

  • Violating any applicable laws or regulations.

  • Gaining unauthorized access to other systems.

  • Interfering with another user’s access or website experience.

  • Copying or storing copyrighted material without permission.

  • Disrupting the website, network, or connected services.

DAMAGE CLAIMS OR SHORTAGES

Any claim for damaged products, missing items, or shortages must be reported immediately upon delivery as per MYOC’s policy. Customers are advised to check their package at the time of delivery and follow the return or replacement process if required.

USER ACCOUNT DATA

MYOC respects user privacy and protects personal information as described in the Privacy Policy. Users are responsible for maintaining the confidentiality of their account login details and password.

MYOC shall not be responsible for any loss caused due to failure to protect account credentials. Users should immediately notify MYOC in case of suspected unauthorized account use or security breach.

GOVERNING LAW

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in relation to these terms shall be subject to the jurisdiction of courts in New Delhi, India.